Saturday, October 3, 2009

Rules and policies on forums

Forums are governed by a set of individuals, collectively referred to as staff, made up of administrators and moderators, which are responsible for the forums' conception, technical maintenance, and policies (creation and enforcing). Most forums have a list of rules detailing the wishes, aim and guidelines of the forums creators. There is usually also a FAQ section contain basic information for new members and people not yet familiar with the use and principles of a forum (generally tailored for specific forum software).

Rules on forums usually apply to the entire user body and often have preset exceptions, most commonly designating a section as an exception. For example, in an IT forum any discussion regarding anything but computer programming languages may be against the rules, with the exception of a general chat section.

Forum rules are maintained and enforced by the moderation team, but users are allowed to help out via what is known as a report system. Most American forum software contains such a system.[10][11] It consists of a small function applicable to each post (including one's own). Using it will notify all currently available moderators of its location, and subsequent action or judgment can be carried out immediately, which is desirable in large or very developed boards. Generally, moderators encourage members to also use the private message system if they wish to report behavior. Moderators will generally frown upon attempts of moderation by non-moderators, especially when the would-be moderators do not even issue a report. Messages from non-moderators acting as moderators generally declare a post as against the rules, or predict punishment. While not harmful, statements which attempt to enforce the rules are discouraged.[12]

When rules are broken several steps are commonly taken. First a warning is usually given; this is commonly in the form of a private message but recent development has made it possible for it to be integrated into the software. Subsequently, if the act is ignored and warnings do not work, the member is – usually – first exiled from the forum for a number of days. Denying someone access to the site is called a ban (as in "you have been banished"). Bans can mean the person can no longer log in or even view the site anymore. If the offender, after the warning sentence, repeats the offense, another ban is given, usually this time a longer one. Continuous harassment of the site eventually leads to a permanent ban. However, in most cases this simply means the account is locked. In extreme cases where the offender – after being permanently banned – creates another account and continues to harass the site, administrators will apply an IP ban (this can also be applied at the server level): if the IP is static, the machine of the offender is prevented from accessing the site. In some extreme circumstances, IP range bans or country bans can be applied; however, this is usually for political, licensing or other reasons. See also: Block (internet), IP blocking, Internet censorship.

Offending content is usually deleted. Sometimes if the topic is considered the source of the problem, it is locked; often a poster may request a topic expected to draw problems to be locked as well, although the moderators decide whether to grant it. In a locked thread, members cannot post anymore. In cases where the topic is considered a breach of rules it – with all of its posts – may be deleted.

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